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When should I make a site visit?

We encourage authorized visits to your new home. Contact your authorized representative for an appointment. The builder or site supervisor will also occasionally contact you directly to set up an appointment to confirm certain details in your home.

How many paint choices can I have?

Two colours are included in your paint selections. However, additional colours can be selected for a charge. See our paint selection sheets online (www.ctxhomes.com) for details. Darker colours and deep reds will also incur an extra charge.

When do we supply our lights?

This is one of the last items that will be requested. Typically the site supervisor will advise you about 2 weeks after your home has been dry walled. Simply label each of your light boxes with their room names and deliver them to your new home where our electrician will install them for you.

Do you use a particular lighting company that we can visit?

Yes. CTX Homes has a lighting company that will assist our purchasers with all their lighting needs. Simply contact The Lighting Shoppe in London at 1199 Wharncliffe Rd. S. or call to set up an appointment (519) 668-0178.

How do we go about changing our utilities to our name before we move in?

A list will be provided to you during your “walk-through” of your new home. It will be together with all of your Tarion Warranty Corporation documents. There will be a list of utility companies and their phone numbers for your convenience.














If we need service to our home, what are typical hours of service?

Please note that our Customer Service Department is available during normal business hours (Monday - Friday 8:00 - 5:00 PM). Service is provided by our service representatives in your area and the applicable service trades.

Do you have a link to Tarion Warranty Corporation?

Yes. For your convenience, we have a direct link to their home page. Use our “Link” section to go review, print, or contact Tarion directly. Or call them at 1-877-TARION. (www.tarion.com)

Where do we send our Tarion Warranty Corporation paperwork?

The original PDI form (Pre-Delivery Inspection Form) will be mailed directly to Tarion by CTX Homes Ltd. We will schedule an appointment with you to do a “walk-through” of your new home and note any deficiencies. If any items are missed on this initial inspection, your “30-Day” inspection will give you time to note them. This form will be completed by you and mailed directly to Tarion. We would also request a copy be mailed or faxed to us directly so we can review and proceed with arranging for repair work.

Do you have a referral program?

Yes. There is a link on our web site (www.ctxhomes.com) where you can fill in your referral information and we will send you a cheque once the Purchase & Sale Agreement has been finalized.

Is CTX Homes Ltd. registered with other associations?

Yes. CTX Homes is a member of the Canadian Home Builders' Association, the Ontario Home Builders' Association, and the London Home Builders' Association.
OHBA